We're improving our network for you

To do this, there will be a number of planned mobile outages across the country. We know this can disrupt your day, and we apologise for the inconvenience caused. We’re working as fast as we can to get the network up and running. In the meantime, here’s a guide to learn more about our network improvement measures.

Sometimes outages aren’t planned, and our coverage is impacted by other factors. If you’re experiencing issues with your service, and you don’t see your location listed below, you can report an outage.

Wifi Issues?

Before calling, get an answer now with your 2degrees App.

Planned
Solway & Lansdowne, Masterton
08:00 AM 29/08/2025 to 04:00 PM 29/08/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Weymouth, Auckland
08:00 AM 16/09/2025 to 08:00 PM 19/09/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Takanini, Auckland
07:00 AM 09/09/2025 to 08:00 PM 12/09/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Ashhurst, Palmerston North
07:00 AM 27/08/2025 to 06:00 PM 29/08/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Mt Taraponui, Putorino, Tutira & Tangoio Falls, Hawkes Bay
12:00 AM 04/09/2025 to 06:00 AM 05/09/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Te Pōhue, Hawke's Bay
12:00 AM 04/09/2025 to 06:00 AM 05/09/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Nationwide
03:00 PM 01/09/2025 to 06:00 AM 02/09/2025
Mobile and Wireless Broadband

We're performing a planned maintenance on the 2degrees network , and during this maintenance window, mobile customers using 3G may experience call connection issues for around 12 minutes. If your device supports 4G or 5G, there will be no impact to your service.


Additionally, some mobile service orders—such as number changes, disconnections, and barring/unbarring—may be delayed. We carry out these changes outside business hours to minimise customer impact. Thank you for your understanding.

Resolved
Woolwich and Omahu, Hastings
02:19 AM 22/08/2025 to 03:45 PM 28/08/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Ararimu, Pukekohe, Bombay, Meremere, Drury, Ramarama & Meremere, Auckland
12:01 AM 02/09/2025 to 06:00 AM 02/09/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Nationwide
10:00 PM 02/09/2025 to 06:00 AM 03/09/2025
Mobile

We're performing a planned maintenance on the 2degrees network ,and during this maintenance window, any on-the-fly call between 2degrees and ONE NZ may be disconnected.

We carry out these changes outside business hours to minimize customer impact. Thank you for your understanding.

Planned
Glen Innes, Glen Eden, Massey, Mt Roskill & Mount Eden, Auckland
06:00 AM 12/09/2025 to 09:00 AM 12/09/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded
 

Planned
Arch_Hill, Avondale, Browns Bay, Takanini & Manurewa, Auckland
06:00 AM 11/09/2025 to 09:00 AM 11/09/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Maoribank, Upper Hutt
08:00 AM 08/09/2025 to 05:00 PM 12/09/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Mount Victoria & Baring Head, Wellington
07:00 AM 09/09/2025 to 05:00 PM 10/09/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Hahei, Coromandel
08:00 AM 02/09/2025 to 07:00 PM 04/09/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Merivale, Christchurch
08:00 AM 16/09/2025 to 10:00 PM 17/09/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Flaxmere, Hastings
08:00 AM 09/09/2025 to 06:00 PM 09/09/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Coatesville, Auckland
01:00 AM 03/09/2025 to 04:00 AM 03/09/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Ness Valley, Auckland
08:00 AM 30/08/2025 to 05:00 PM 12/09/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Farm Cove, Otahuhu, Bucklands Beach & Papakura, Auckland
06:00 AM 10/09/2025 to 09:00 AM 10/09/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Mangere, Northcote Point, Papatoetoe, Kohimarama Road & Picton St Howick, Auckland
06:00 AM 15/09/2025 to 09:00 AM 15/09/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Hereford Street, Christchurch
08:00 AM 10/09/2025 to 10:00 PM 11/09/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Half Moon Bay, Manukau City
07:00 AM 27/09/2025 to 08:00 PM 29/08/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Warkworth, Rodney
06:00 AM 16/09/2025 to 06:00 PM 17/09/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Hairini,Tauranga
08:00 AM 04/09/2025 to 08:00 PM 06/09/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Kaimai Lower, Bay of Plenty
10:00 PM 15/09/2025 to 06:00 AM 16/09/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Kaimai Lower, Bay of Plenty
10:00 PM 02/10/2025 to 06:00 AM 03/10/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Papatoetoe West, Manukau City
08:00 AM 01/09/2025 to 08:00 PM 05/09/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Manukau Heads, Auckland
Mount Wellington, Auckland
Marine Parade, Auckland
Piha, Waitakere
Oneroa, Auckland
Auckland Central, Auckland City
Pukekohe, Auckland
11:00 PM 04/09/2025 to 06:00 AM 05/09/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Rototuna North, Hamilton
07:00 AM 27/08/2025 to 08:00 PM 29/08/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
West Melton, Canterbury
08:00 AM 03/09/2025 to 10:00 PM 05/09/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Rabbit Island, Saxton Field and Brightwater in Nelson
09:00 AM 01/09/2025 to 05:00 PM 05/09/2025
Mobile and Wireless Broadband

Mobile coverage will be degraded

Planned
Meadowlands, Auckland
08:00 AM 29/08/2025 to 05:00 PM 29/08/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Te Pohue,Putorino,Tutira,Tangoio & Mt Taraponui, Hawkes bay
07:00 AM 26/08/2025 to 05:00 PM 03/09/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Manurewa East, Flatbush, Highbrook, Titirangi Village, Birkdale, Auckland
06:00 AM 09/09/2025 to 09:00 AM 09/09/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Northcote West, West Harbour, Otara West, Puhunui Station, Highbrook South, Auckland
06:00 AM 08/09/2025 to 09:00 AM 08/09/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Avondale South, Campbells Bay, Ashby Ave, Bairds Rd, Hobsonville, Auckland
06:00 AM 04/09/2025 to 09:00 PM 04/09/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Gore
11:00 PM 03/09/2025 to 06:00 AM 04/09/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Te Pohue, Hawke's Bay
07:00 AM 27/08/2025 to 08:00 PM 29/08/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Stredwick Drive, Auckland
Northcross, Auckland
Redvale, Auckland
08:00 AM 03/09/2025 to 05:00 PM 05/09/2025
Mobile and Wireless Broadband

Mobile coverage will be degraded

Planned
Waipu, Northland
08:00 AM 03/09/2025 to 07:00 PM 05/09/2025
Mobile and Wireless Broadband

Mobile coverage will be degraded

Planned
Artillery Road, Brynderwyn
08:00 AM 02/09/2025 to 07:00 PM 04/09/2025
Mobile and Wireless Broadband

Mobile coverage will be degraded

Planned
Avondale, Auckland
07:00 AM 03/09/2025 to 06:00 PM 05/09/2025
Mobile and Wireless Broadband

Mobile coverage will be degraded

Planned
Rolleston, Canterbury
08:00 AM 03/09/2025 to 10:00 PM 05/09/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Longlands Rd East, Hastings
Richmond Rd Clive, Hastings
Springfield Rd, Taradale
08:00 AM 27/08/2025 to 05:00 PM 29/08/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Hahei, Waikato
08:00 AM 26/08/2025 to 07:00 PM 28/08/2025
Mobile and Wireless Broadband

Mobile coverage will be degraded

Planned
Puhinui,Manukau City
08:00 AM 29/08/2025 to 06:00 PM 29/08/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Taupo CBD
08:00 AM 03/09/2025 to 06:00 PM 03/09/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Triangle Road, Massey
08:00 AM 08/09/2025 to 05:00 PM 09/09/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Naenae and Taita, Lower Hutt
10:00 PM 30/08/2025 to 06:00 AM 31/08/2025
Mobile and Wireless Broadband

Mobile coverage will be degraded.

Planned
Manawahe and Thornton, Bay of Plenty.
08:00 AM 25/08/2025 to 05:00 PM 04/09/2025
Mobile and Wireless Broadband

Mobile coverage will be degraded

Planned
Orakei Basin, Auckland
08:00 PM 28/08/2025 to 05:00 PM 29/08/2025
Mobile and Wireless Broadband

Mobile coverage will be degraded